Privacy Policy
At Scilly Carts, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains what information we collect, how we use it, and how we keep it safe.
Who we are
Scilly Carts Ltd
Porthmellon Business Park
St Mary’s, Isles of Scilly
TR21 0JY
Email: mail@scillycarts.com
Phone: 01720 422121
What information we collect
We may collect personal information when you:
make a booking through our online booking system
contact us by email, phone or via the website
interact with our website
This may include your name, email address, phone number, booking details, driving licence confirmation and any other information needed to manage your hire.
We only collect information that is necessary to provide our services.
How bookings work
All bookings are made through our third-party booking system, Booqable. When you make a booking, your personal details and hire information are processed and stored securely by Booqable so we can manage availability and your hire.
No payments are taken online. All hire charges are paid in person when you collect your cart.
We only access your booking information to manage your hire and provide customer support.
How we use your information
We use your information to:
- process and manage your booking
- communicate with you about your hire
- respond to enquiries
- meet legal and insurance requirements
We do not sell or share your personal data for marketing purposes.
Payments
We do not take payment through our website or online booking system.
Payment for cart hire is made in person at the time of collection. We do not store payment card details online.
How long do we keep your data
We keep personal information only for as long as necessary to manage your hire and meet legal, insurance and accounting requirements. When it is no longer needed, it is securely deleted.
Your rights
You have the right to request access to the personal data we hold about you, ask for corrections, or request deletion where appropriate.
If you would like to do this, please contact us using the details above.
Cookies
Our website uses cookies to ensure it works properly and to improve your experience. You can find more information in our Cookie Policy.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.